1. INTRODUCTION
At S Flight Support, we value the privacy of our clients, users, and visitors. This Privacy
Policy outlines how we collect, use, store, and protect the personal information you provide
through our website and services.
By using our services, you agree to the practices described in this policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
• Personal Information
• Full name
• Email address
• Phone number
• Company
• Flight details (aircraft, route, dates, requested services)
• Technical Information
• IP address
• Browser type
• Device used
• Pages visited on the website
• Operational Information
Details required to coordinate services (fuel, permits, logistics, etc.)
3. USE OF INFORMATION
The information collected is used to:
• Coordinate and deliver requested services
• Respond to inquiries and requests
• Manage aviation operations
• Improve the user experience on our website
• Comply with legal and regulatory requirements
• Send service-related communications
We do not use your information for purposes other than those stated without your consent.
4. INFORMATION SHARING
We may share information only when necessary to provide our services, including with:
• Service providers (FBOs, operators, hotels, transportation, etc.)
• Aviation, immigration, or regulatory authorities
• Commercial partners involved in the operation
S Flight Support does not sell or trade personal information to third parties.
5. DATA PROTECTION
We implement technical and organizational security measures to protect your information against:
• Unauthorized access
• Misuse
• Loss or alteration
However, no system is completely secure, and we cannot guarantee absolute security.
6. DATA RETENTION
Information will be retained only for as long as necessary to:
• Fulfill the provision of services
• Comply with legal obligations
• Resolve potential disputes
7. USER RIGHTS
You have the right to:
• Access your personal data
• Request corrections or updates
• Request deletion of your data, where applicable
• Restrict the use of your information
To exercise these rights, you may contact us through our official channels.
8. USE OF COOKIES
Our website may use cookies to:
• Improve browsing experience
• Analyze website usage
• Remember user preferences
You may configure your browser to reject cookies if you prefer.
9. INTERNATIONAL TRANSFERS Due to the global nature of our services, your information may be transferred to and processed in different countries, always under reasonable data protection measures.
10. POLICY UPDATES S Flight Support reserves the right to update this Privacy Policy at any time. Any changes will be published on the website.
11. CONTACT
If you have questions about this Privacy Policy or how your information is handled, you may
contact us through:
• Email: info@sflightsupport.com
• Website contact form